If you encounter an issue where the skewer on your appliance is not turning, follow these steps to troubleshoot and resolve the problem:
1. Manual Rotation Test:
Start by trying to turn the skewers manually using the handle. This helps in determining if the skewer is physically obstructed.
2. Releasing the Motor:
Carefully attempt to rotate the skewer back and forth. This can help in loosening any stiffness and might release the motor.
3. Check for Obstructions:
Ensure that there's nothing obstructing the skewer or the motor’s movement. Remove any foreign objects that might be causing a blockage.
4. Identifying Lubrication Issues:
If the skewer is difficult to rotate manually, there may be an issue with lubrication. Lack of proper lubrication can cause the motor to get stuck.
5. Persistent Issues:
If the problem persists despite these steps, it may indicate a more serious issue with the motor or other mechanical components.
6. Seek Professional Help:
In such cases, it's advisable to contact customer service or a professional technician for further assistance.
Avoid disassembling or repairing the motor yourself if you are not experienced
with such repairs.